Shipping policy

Shipping Policy

We aim to provide fast, reliable, and transparent shipping for all orders placed on our store.

Shipping Locations

We currently ship within the United Kingdom only.

Processing Time

  • All orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed on the next business day

Delivery Time

  • Standard UK Delivery: 2–4 business days

  • Next-Day Delivery: Available on selected products and locations

Delivery times may vary slightly depending on location and courier conditions.

Shipping Costs

  • Shipping costs are calculated at checkout

  • Any applicable shipping fees will be clearly displayed before payment

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your delivery.

Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, such as courier delays or weather conditions.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery and we will assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us via our Contact page or email us directly.